Case Study | Delmarva Christian School

For years, Delmarva Christian School handled technology the way many Delaware schools do: internally, carefully, and with an eye on cost. Most of the time, it worked. But when problems grew beyond the school’s expertise, they needed outside support.

“We try to keep our costs low. We did things in-house for a long time. But we would run into problems that we couldn't solve,” said Justin Savini, Delmarva Christian’s Interim Head of School. Delmarva Christian employs approximately 100 staff and serves more than 600 students across multiple campuses in Sussex County, Delaware, making reliable school technology and cybersecurity essential to daily operations.

That’s when ThinkSecureNet became a trusted partner. At first, the company stepped in to solve specific challenges—network troubleshooting, system upgrades, security cameras, vape detection, and infrastructure improvements the school couldn’t easily manage alone.

It wasn’t a full partnership yet, but it was the start of one.

Everything changed in a single afternoon.

“Everybody in our organization lost access. You tried to log in and it said this user doesn’t exist,” said Savini.

Delmarva Christian’s Google Workspace, the system that runs email, files, and communications internally and externally, was compromised. An unauthorized user gained control, reset administrative access, and wiped-out user accounts.

The school lost email, communication, and operational control instantly.

“We just knew that we couldn’t get in… our IT guy couldn’t figure it out,” said Savini.

In the middle of that uncertainty, one call shifted the trajectory. Savini called Jack Berberian, CEO of ThinkSecureNet, who realized what had happened immediately.

“This is what we do all day long.” Berberian told Savini.

ThinkSecureNet didn’t hesitate. Within hours, their cybersecurity team was on the problem—working alongside Google, investigating the breach, and guiding the school step by step through recovery.

They conducted a forensic investigation—essentially retracing the attacker’s steps to understand exactly how the breach happened. They restored access and stabilized systems that had been completely compromised.

“They held our hand through the whole thing… they were amazing,” said Savini.

What could have taken weeks, or longer, and could have caused harm to Delmarva Christian’s reputation, was brought under control with expertise and speed.

Once access was restored, a harder truth emerged.

The breach wasn’t random.

“We realized how vulnerable we were… in so many different directions,” said Savini.

Like many growing schools, Delmarva Christian had outgrown its systems without fully realizing it. There were gaps that were easy to overlook:

No multi-factor authentication—meaning a password alone could unlock everything
Dozens of devices connected without consistent security controls
No centralized monitoring to detect unusual activity
More than 100 unsecured devices on the network

“We were still operating like a small school… not a multi-campus organization,” said Savini.

Instead of applying temporary fixes, ThinkSecureNet helped Delmarva Christian take a different approach: A strategic rebuild from the ground-up.

Not everything needed to be replaced. Not everything needed to be expensive. But everything needed to be intentional. ThinkSecureNet partnered with Delmarva Christian to create an affordable, safety conscious system that would support the school during both current operations and future expansion.

ThinkSecureNet developed a plan that works with and for the school’s in-house technology professional. Together, they implemented a managed IT services and cybersecurity model, an ongoing partnership where systems are monitored, maintained, and secured continuously rather than only when something breaks.

Elements of the managed solution included:

24/7/365 monitoring of networks and devices
Regular updates and “patching” to close security gaps
Email protection systems to prevent phishing attacks
Device management to ensure every connection is secure
Dedicated monthly on-site support and 24/7 helpdesk support

“They made us secure again… or maybe for the first time ever,” said Savini.

To Delmarva Christian, it wasn’t just about technology.

It was about peace of mind.

Delmarva Christian continues to grow. Currently, they are undergoing construction to add 90,000 square feet to its campus and bring all grade levels together in one place.

Growth like that requires more than just Wi-Fi and cables. It requires a technology infrastructure foundation that can support learning, campus safety, and communication at scale.

ThinkSecureNet became central to that expansion.

They designed and installed the backbone of the school’s systems:

Installation of Atlas System Intercom integrated with Singlewire Software

(Allows for mass notification throughout the building and real-time emergency monitoring and reporting)

Cat6A data cabling 
(High-speed network cables that support modern devices)
Network infrastructure for classrooms, clocks, speakers, and monitors
Installation of 48-port network switches 
(Devices that connect multiple systems to the network)
Data closets and patch panels
Campus-wide communications systems, including phones and intercom systems
Security systems and access control, both physically and digitally
Audio/Visual classroom technology

Every cable, connection, and system is tested, documented, and built with future growth in mind.

For Savini, the real value of ThinkSecureNet goes far beyond technology. It’s the trust and partnership built through ThinkSecureNet’s deep understanding of Delmarva Christian School’s specific needs.

“ThinkSecureNet doesn’t just sell you a package… They ask, ‘What do you need? Let’s build what you need’,” he said.

ThinkSecureNet didn’t walk in with a prebuilt solution. They listened, adapted, and worked within budget constraints while still raising the standard of what the school needed. Sometimes that meant recommending more investment. Other times, it meant finding ways to reduce cost without sacrificing performance.

“I never felt like they were trying to sell us something we didn’t need,” said Savini. ThinkSecureNet isn’t just a vendor to Delmarva Christian, “It feels like a partnership… like they’re part of our team.”

This partnership shows up in:

Immediate responsiveness during crises
On-site presence and relationship building
Alignment with the school’s culture and mission

“They’ve been above and beyond.”

Today, things look very different at Delmarva Christian. Systems are secure, communication is reliable, and infrastructure supports the needs of a growing Delaware school.

Delmarva Christian can operate with confidence in an evolving technology landscape because they know they are not navigating it alone.

Delmarva Christian’s story isn’t unique.

Many schools are operating with:

Limited internal IT capacity and growing cybersecurity demands
Systems built over time without a unified strategy
Hidden vulnerabilities that only surface during a crisis

The difference is what happens next.

With the right partner, technology becomes something else entirely: Not a risk to manage. But a foundation to build on.

ThinkSecureNet delivers:

Customized solutions, not prepackaged products
Proactive management, not reactive fixes
Scalable infrastructure that grows with your school
A true partnership built on trust and responsiveness

For ThinkSecureNet and Delmarva Christian, education is the priority. Technology should support it quietly, reliably, and securely.

ThinkSecureNet’s partnership with Delmarva Christian shows what’s possible when a school has a partner—not just a provider—helping guide every step forward.

Case Study: From Crisis to Confidence

The Turning Point: A Cybersecurity Crisis

The Call That Changed Everything

Seeing the Gaps Clearly for the First Time

The Solution: A Managed, Proactive Partnership

Building for What Comes Next: A Single-Source for all Delmarva Christian’s Growth in Technology

Not a Package—A Partnership

What This Means for Other Schools: One Partner for Everything with ThinkSecureNet