Case Study: Partnering with GFP Cement Contractors to Enable Scalable Growth
Timing, coordination, and precision are critical. Technology failures are more than an inconvenience—they threaten operations, revenue, and reputation. GFP Cement Contractors is experiencing rapid growth, accelerated by the introduction of its affiliate, GFP Mobile Mix Supply. Their communication and technology resources were unable to keep up with demand. When a phishing email was caught at the last minute before deployment, they knew it was time to locate a technology partner for their entire 50-member team.
GFP learned about ThinkSecureNet through an enthusiastic recommendation from a colleague whose company already used ThinkSecureNet for a variety of solutions.
Rather than offering a one-size-fits-all package, ThinkSecureNet partnered with GFP to design a proactive, managed technology and cybersecurity environment that protects GFP’s team, devices, and processes—enabling the company to scale with confidence.
The Challenge: GFP Growth Outpaced IT Capabilities
As GFP Cement and GFP Mobile Mix grew, construction operations became more complex and harder to manage. Both in-office and mobile teams needed reliable, coordinated, secure access to software systems, and data. GFP relied on a single in-house IT specialist who was stretched thin covering multiple roles and struggling to keep pace with increasing and evolving demands. A close call with a phishing incident exposed real security vulnerabilities, creating urgency for stronger safeguards and proactive IT solutions. Multiple challenges such as slow systems, undetected threats, and limited monitoring increased the risk of downtime for both office functions and field operations.
“We just weren’t getting things done on time. Things were taking too long,” said Alexis Papa, Marketing Director and Project Coordinator for GFP Cement Contractors.
Solutions and Support from ThinkSecureNet
ThinkSecureNet took over GFP’s Information Technology systems, managing all of GFP’s desktops, laptops, mobile devices, firewalls, switches and much more. ThinkSecureNet also provides 24/7/365 support for all locations.
“ThinkSecureNet really helps us maintain our systems and stay ahead of issues,” said Andrew Moss, Logistics Coordinator and IT Manager. “Any IT issues we have that are out of my ability, or I can't step out of my office to fix... it's really nice to have somebody to call. They get right on it.”
ThinkSecureNet partners with Moss as support for his position and handles any IT related problems he cannot or does not have time to fix. Plus, ThinkSecureNet always provides tickets and notes on troubleshooting through a customer portal, which helps Moss know what to do if the issue arises again.
“They are always updating me,” said Moss.
A proactive monitoring management system, run remotely through ThinkSecureNet, provides updates and security patches on all GFP systems both in the office and in the field. This system, monitored 24/7/365, provides real-time alerts for potential security risks, such as unauthorized access, data breaches, malware infections, or insider threats. The proactive end point management system is far beyond anti-virus and anti-malware and is designed to identify unknown risks to ensure a secure network at all times.
Proactive services are running in the background at all times to identify and resolve potential problems. Patching services to fix security vulnerabilities, resolve technical bugs, and improve the overall performance and functionality of systems are installed routinely. Business interruptions are kept to a minimum.
“They found a way to work on our systems knowing that their existing platform was not even designed for our network,” said Moss. “They’ve done some pretty complicated tasks that I wouldn’t know where to begin on.”
Andrew MossLogisitcs Coordinator and IT Manager, GFP Cement ContractorsSeamless Integration and Layered Security
ThinkSecureNet worked within GFP’s existing systems to minimize downtime during the transition to its managed services. Rather than recommending that GFP replace their existing infrastructure, ThinkSecureNet partnered with GFP to enhance specific areas of hardware and software. ThinkSecureNet employed a layered security approach with all partners to ensure multiple lines of defense and offense to combat today's evolving cybersecurity landscape.
The ThinkSecureNet Partnership Model
ThinkSecureNet partnerships work because they take the time to listen, learn, and understand each organization’s specific needs to deliver meaningful results. ThinkSecureNet will always try to work with what the company already has in place, both workflow and infrastructure, instead of replacing everything and causing downtime. ThinkSecureNet combines the GFP team’s hands-on knowledge of their business with ThinkSecureNet’s technical skills, creating a practical and effective team. Consistent and clear communications create an environment that helps ensure GFP runs more efficiently. The approach can also grow along with the company, allowing them to scale for more volume or larger projects in the future.
For companies like GFP that rely on both office staff and field crews working together, ThinkSecureNet’s model is especially helpful. ThinkSecurenet can quickly add monitoring and security to existing systems, providing ongoing support so internal staff aren’t overwhelmed, and customize solutions for specialized equipment. Most importantly, it’s about building a long-term partnership that helps GFP succeed and stay protected, not making a quick sale and walking away.
“Issues are resolved before anyone here even knows there’s a problem.”
Andrew MossLogisitcs Coordinator and IT Manager, GFP Cement ContractorsConclusion: Built for What’s Next
ThinkSecureNet’s partnership with GFP Cement and GFP Mobile Mix Supply demonstrates how proactive managed IT and cybersecurity, delivered as an extension of a client’s team, transforms technology from a risk into a competitive advantage. With constant proactive monitoring, layered protection, responsive support, and a willingness to work with complex, existing systems, ThinkSecureNet helps organizations like GFP focus on their core operations while confidently scaling for the future.
