Build Your Future at ThinkSecureNet

If you have a passion for helping people and technology, we invite you to join us in our mission to empower organizations to better serve their clients.

Job Title
Location
IT Sales Executive job info icon
IT Sales Executive

Description

At SecureNetMD, we've been a trusted name in IT infrastructure for over 17 years, driven by our commitment to excellence, integrity, and innovation. We are seeking a full-time, highly motivated and competitive Sales Executive to elevate our sales efforts. This role is ideal for a self-starter who exemplifies high-level sales expertise, exceptional communication skills, and a steadfast dedication to client service.

 

About the Role:

As an IT Sales Executive, you will be at the forefront of our business development initiatives, driving revenue growth and expanding our market presence. This position requires someone who can seamlessly transition from prospecting new clients to managing key accounts. If you have the resolve to achieve ambitious sales targets and navigate complex challenges with integrity, we invite you to join us.

 

Core Responsibilities:

Revenue Growth: Drive $1.5 million in business revenue within the fiscal year through proactive sales strategies.

Prospecting: Make at least 25 cold calls and 50 outbound emails per day to generate new business opportunities.

Networking: Attend one networking event per week to expand professional connections and identify potential clients.

Client Meetings: Schedule at least eight new meetings per month to present our solutions to prospective clients.

Deal Closure: Secure four new deals per month with an average deal size of $35,000.

Customer Retention: Retain 95% of top-tier accounts over the year by conducting quarterly business reviews and identifying new opportunities.

Market Expansion: Explore additional revenue streams from new geographical regions, industries, or customer segments, aiming for a 5% increase in overall sales year-over-year.

Brand Advocacy: Promote the brand on social media, gather positive testimonials and reviews, and increase referral and customer retention rates.

 

Qualifications:

Sales Expertise: High-level sales experience, preferably with knowledge of SPIN Solutions Selling or Gap Selling methodologies. Communication Skills: Ability to convey complex ideas clearly and establish relationships based on credibility and expertise.

Leadership: Demonstrated leadership capabilities in both formal and informal capacities.

Executive Presence: Talent for engaging with executive and C-suite individuals as a peer.

Prospecting Skills: Strong ability to build and manage a personal book of business through effective prospecting.

Business Acumen: Upper-level understanding of business operations across functional groups.

Industry Knowledge: Solid understanding of the managed service space, including cybersecurity, telecommunications, SaaS, and networking.

Strategic Planning: Skills to develop and execute robust sales strategies and market plans.

 

Daily Responsibilities:

Achieving sales targets through proactive outreach and relationship-building.

Developing new business opportunities by identifying and engaging potential clients.

Managing key accounts to ensure client satisfaction and identify upselling opportunities.

Understanding client needs to tailor solutions effectively.

Engaging in strategic planning to align sales efforts with company goals.

Gathering market intelligence to stay informed about industry trends and competitor activities.

Collaborating across departments to ensure seamless service delivery.

Forecasting and reporting sales performance to leadership.

Negotiating and closing deals to achieve revenue objectives.

 

What We Offer:

Competitive compensation and comprehensive benefits from day one

A collaborative and ethical work culture guided by the Entrepreneurial Operating System (EOS) leadership framework

Opportunities for personal and professional growth within a supportive environment

Profit sharing and PTO, reflecting our commitment to work-life balance and employee well-being

Additional Requirements:

Must be 18 years of age or older

Must provide proof of U.S. Person Status

Willingness to submit to a background check and drug screening


Why Join SecureNetMD? With nearly two decades of industry leadership, SecureNetMD stands as a beacon of reliability and innovation. Founded by Jack Berberian and Drew Laroche, we have built a legacy of trust, integrity, and excellence. Our long-standing commitment to ethical business practices, coupled with a deep understanding of our clients' needs, makes SecureNetMD a premier destination for professionals seeking meaningful, impactful careers. If you share our values and vision, we encourage you to apply and become part of our enduring legacy.

Fully Remote
Low Voltage Cabling Technician job info icon
Low Voltage Cabling Technician

Description

Position Summary:
We are seeking a reliable and detail-oriented Low Voltage Cabling Technician to install, maintain, and troubleshoot structured cabling systems. This role supports commercial and industrial projects involving data, voice, security, and audiovisual systems.

 

Key Responsibilities:

  • Install, terminate, label, and test low voltage cabling (Cat5e, Cat6, fiber optic, coax)
  • Read and interpret blueprints, schematics, and project specifications
  • Install cable pathways including conduit, cable trays, J-hooks, and sleeves
  • Perform cable testing using certification tools (Fluke or equivalent)
  • Troubleshoot connectivity issues and perform repairs as needed
  • Maintain accurate documentation of installations and service work
  • Ensure all work meets industry standards (TIA/EIA, BICSI) and company quality expectations
  • Follow all safety procedures and OSHA guidelines
  • Coordinate with project managers, supervisors, and other trades on job sites

 

Requirements

Qualifications:

  • 1–3+ years of experience in low voltage cabling or related field
  • Knowledge of structured cabling systems and installation practices
  • Experience terminating RJ45 jacks, patch panels, and fiber (preferred)
  • Ability to read construction drawings and wiring diagrams
  • Familiarity with cable testing and certification equipment
  • Valid driver’s license and reliable transportation

Physical Requirements:

  • Ability to lift up to 50 lbs

  • Comfortable working on ladders, lifts, and in tight spaces

  • Ability to stand, bend, and work for extended periods

Preferred Qualifications:

  • BICSI certification (Installer or Technician)
  • OSHA 10 or OSHA 30 certification
  • Experience with access control, CCTV, or VoIP systems

 

Work Environment:

  • Construction sites, commercial buildings, and office environments

  • May require travel to job sites

  • Occasional evening or weekend work based on project needs

 

Compensation & Benefits (Customize as Needed):

  • Competitive hourly pay based on experience

  • Overtime opportunities

  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities
Pennsylvania & Delaware
Help Desk Support Technician job info icon
Help Desk Support Technician

Description

We are seeking a self-directed and highly detail oriented individual to join our team as a Help Desk Technician. This role will support our client database at our Lewes, DE office location.

 

Duties/Skills:

All help desk personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. In addition, technicians should have a strong technical understanding of technology, including the various hardware, software and networking systems being support.

  • Responsible for installation and maintenance of desktop computers, applications and related technologies.
  • Responsible for end user support for all computer and communications systems, networking and server-side maintenance.
  • Applicant must provide professional, prompt and courteous end user assistance for all computing devices and applications.
  • Troubleshoot and replace hardware, hard drives, memory, and other networking peripherals. Install operating systems, reload, desktops and notebooks.
  • Work with help-desk ticket system to track and resolve issues.
  • The qualified applicant must have the ability to handle a large number of calls and tickets and the ability to work with users of all levels.
  • An eager and helpful attitude is a must. Work is performed with little supervision and requires initiative and judgment.
  • Tier I - Taking initial telephone or email inquiries and troubleshooting and managing relatively simple hardware, software or network problems.
  • Tier II - Resolving more complex issues requiring detailed systems and application knowledge; these issues have been escalated from Tier I; Deciding whether to generate a trouble or work order ticket for issues that will require a visit to the user’s PC or workstation
  • Tier III - Researching and resolving the most difficult and complex problems that other help desk levels have been unable to resolve; Analyzing and identifying trends in issue reporting and devising preventive solution; Mentoring other help desk personnel on hardware and software problem analysis and resolution

 

BENEFITS:

  • 401K with employer match
  • Profit sharing plan
  • Competitive wages
  • Health Care Coverage
  • Paid time off
  • Employer sponsored events

 

POSITION TYPE:

Full-Time/Regular

 

Requirements

REQUIRED EXPERIENCE:

  • Tier I - An entry-level position, normally requires less than (2) years of work experience and may require an associate’s degree or completion of coursework at a technical
  • Tier II - Require (2) to (4) years of work experience and may require a bachelor’s degree or a two- year degree and additional, equivalent work experience in a help desk setting.
  • Tier III- Require four or more years of help desk experience, may require a bachelor’s degree in computer science or a related field, and/or professional certification.

PHYSICAL:

The employee is required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.


ADDITIONAL GUIDELINES:

  • 18 years of age or older.
  • Able to provide proof of US Person Status
  • Willing to submit to a drug screen
  • Willing to submit to a background check

 

JOB LOCATION:

Lewes, DE, United States

No relocation assistance provided

Lewes, DE
Low Voltage Infrastructure Project Manager job info icon
Low Voltage Infrastructure Project Manager

Description

The Low Voltage Infrastructure Project Manager is responsible for managing structured cabling and low-voltage projects from project handoff through completion. This position coordinates customers, contractors, field teams, vendors, materials, schedules, budgets, and project documentation to ensure projects are completed safely, on time, and within budget.

  • Manage low-voltage projects from sales/estimating handoff through closeout.
  • Review contracts, scopes of work, drawings, specifications, and project requirements.
  • Develop and maintain project schedules, manpower plans, and material requirements.
  • Coordinate technicians, foremen, subcontractors, vendors, customers, and general contractors.
  • Monitor project labor, material costs, budgets, and gross margin.
  • Identify out-of-scope work and manage change orders.
  • Conduct site visits to monitor progress, quality, safety, and scheduling.
  • Coordinate material purchasing and ensure materials are available when needed.
  • Attend project meetings and provide project status updates.
  • Manage RFIs, submittals, testing, punch lists, as-builts, and closeout documentation.
  • Provide Accounting with accurate information for progress and final billing.
  • Manage multiple projects simultaneously while maintaining strong communication and organization.

Requirements

  • 3+ years of project management or field leadership experience in low-voltage, structured cabling, telecommunications, electrical, or construction.
  • Working knowledge of copper and fiber cabling and low-voltage infrastructure.
  • Ability to read construction drawings, specifications, and scopes of work.
  • Experience managing project schedules, budgets, labor, materials, and field personnel.
  • Strong organizational, communication, leadership, and problem-solving skills.
  • Proficiency with Microsoft Office and project management software.
  • Valid driver's license and ability to travel to project sites as required.
  • BICSI, PMP, or related industry certifications are a plus.
Lewes, DE
Position

IT Sales Executive

Location

Fully Remote

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Position

Low Voltage Cabling Technician

Location

Pennsylvania & Delaware

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Position

Help Desk Support Technician

Location

Lewes, DE

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Position

Low Voltage Infrastructure Project Manager

Location

Lewes, DE

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Our Core Values

Doggone Fun
We foster a vibrant and fun-loving culture where good humor is embraced and encouraged. What we do is serious, and so is the fun we have. Work hard, play hard, have fun.
Love What We Do
Love what we do is exemplified through our dedication to excellence, our proactive approach to challenges, demonstrated in our commitment to delivering exceptional results and embracing opportunities to learn and grow within our field.
Humble
Humility is at our core, where every team member maintains a positive and pleasant demeanor, fostering a grateful and appreciative atmosphere. Rather than seeking glory, we focus on more meaningful things that benefit others.
Appreciative
Our company culture is deeply rooted in appreciation, where all individual's contributions are valued, acknowledged, and celebrated.
Pack Mentality
Our business is built on principles of loyalty and trustworthiness, where every team member contributes to the overall success of the company. We take responsibility for our work and prioritize integrity, ensuring a foundation of trust in all our endeavors.

FAQ

What does ThinkSecureNet do?

We’re a technology solutions provider specializing in Managed Services, Infrastructure, and Communications Solutions. We offer tailored solutions to help organizations navigate the complex technology landscape and achieve their goals. Our expertise and commitment to exceptional service have made us a trusted partner for organizations across various industries.

What is the application process like?

The application process varies depending on the open position. Generally, you'll submit your resume and complete an online application. If your qualifications match the position, we’ll contact you to discuss the next steps. Detailed information is available on our job postings.

Where is ThinkSecureNet located?

While we have physical locations, our services are available nationwide, ensuring we can support clients wherever they are.

What benefits do you offer?

At ThinkSecureNet, we’re committed to supporting the well-being and work-life balance of our employees. Benefits usually include comprehensive health insurance, retirement savings plans, paid time off, and additional perks. The specific benefits may vary based on the employee's role and location. 

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