Useful resources to help you overcome your technology challenges

We’ve compiled some of the best information resources from our experts to help you get up to speed and overcome those technology challenges.

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Managed Services

How a Healthcare Help Desk Can Improve Patient Experience

When your patients rest at the heart of everything you do, it’s natural to want to enhance their experience. As medical practices are becoming increasingly digital, finding the right healthcare helpdesk can...

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Managed Services

5 Ways Bad Customer Service Affects Your Business

Whether you choose to believe it or not, bad customer service can have a serious impact on the overall health of your business. In the short term, it can affect sales, and in the long term, it can affect your...

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Managed Services

What’s the Difference Between Disaster Recovery & Business Continuity?

Most modern businesses are dependent on IT systems in some way or another. If you were to ask yourself how you’d function during massive data losses or without access to your computers, you’d probably realize...

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Managed Services

3 essential IT project management pro-tips

A study by Geneca revealed that an astounding 75 percent of business and IT execs believe that software projects will fail for their companies. This incredible stat reveals a dire need for professional IT...

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Managed Services

How to Calculate the Costs (and Advantages) of Outsourced IT Support

IT support is critical to any business. Many times, SMBs seek out outsourced IT support because it makes more fiscal sense and offers a variety of benefits. However, you may be wondering how to calculate the...

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Managed Services

What is Penetration Testing? The Ultimate Guide

According to a technology survey, almost 50% of small businesses reported having suffered a cyber-attack. If you don’t know what a cyber-attack is then your business could be at serious risk. Even if you do...

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Managed Services

The Most Dangerous Ransomware Viruses

Dangerous Ransomware poses a major threat to many online businesses. If a company becomes infected, they will lose time and productivity. As well as a lot of money. A ransomware attack holds your computer...

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Managed Services

5 Ways to Protect Yourself Against Ransomware Attacks

Worried about data security? If you’re not, you probably should be. The number of ransomware attacks last year rose by over 90% with no sign of slowing down. If you’re a business owner reliant on technology,...

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Managed Services

Is Your Ransomware Recovery Plan Solid? 5 Ways to Know

With the average data breach costing nearly $4 million, most businesses can’t afford to deal with a ransomware attack. Instead of rushing to stop the loss when you get hit with ransomware, you need a...

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