IT Infrastructure
Why Your NAS Isn't Enough for Your Business (and What to do Instead)
Data is critical to businesses. Without flexible, fast, and reliable data access, companies just cannot deliver their products or service.
Featured
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Managed Services
7 Ways a Healthcare Help Desk Can Improve Patient Experience
When your patients rest at the heart of everything you do, it’s natural to want to enhance their experience. As medical practices are becoming increasingly digital, finding the right healthcare helpdesk can...
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Communication
How to Manage Call Flow in Healthcare
Your doctor’s office, hospital or clinic relies on obtaining and retaining patients. But how can you do so if you’re not providing the best possible patient support? Like in any business, it’s critical for...
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Communication
How to Switch Your Business to Internet Calling: A Step By Step Guide
Is it time for your business to move away from landlines and enter the world of internet calling? You may be thinking: if people are cutting ties with landline phones, maybe you can do the same thing. Simply...
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Communication
Bad Customer Service: 5 Consequences of Poor Customer Service (+2 Issues)
Whether you choose to believe it or not, bad customer service can have a serious impact on the overall health of your business. In the short term, it can affect sales, and in the long term, it can affect your...
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Communication
The Benefits of Unified Communications as a Service (UCaaS)
Do you run a global company? Are your operations expanding via partnerships or services you’ve outsourced to businesses overseas? Or, are you just looking for ways to make communication more effective at your...
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Managed Services
What’s the Difference Between Disaster Recovery & Business Continuity?
Most modern businesses are dependent on IT systems in some way or another. If you were to ask yourself how you’d function during massive data losses or without access to your computers, you’d probably realize...
Managed Services
3 Essential IT Project Management Pro-Tips
A study by Geneca revealed that an astounding 75 percent of business and IT execs believe that software projects will fail for their companies. This incredible stat reveals a dire need for professional IT...
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Managed Services
How to Calculate the Costs (and Advantages) of Outsourced IT Support
IT support is critical to any business. Many times, SMBs seek out outsourced IT support because it makes more fiscal sense and offers a variety of benefits. However, you may be wondering how to calculate the...
